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Since the launch of Vista, their have been many software compatibility issues. Probably the most hectic being the phone software related issues.

A little while back there was a post on how to install the Sony Ericsson PC suite on Vista by colleague Joel, reliving many people of the headache it has given. As a consumer i will expect that the company i bought a gadget from should provide me with the latest bug free and compatible software. SonyEricsson being a phone major should and could have made its PC suite compatible with Vista, atleast some kinda patch should have come out. Now sit and wait till September for SE to release the PC suite for Vista.

For Motorola handsets too the same damn problem, I had been searching for quite a while, but only got some articles that said to uncompress the handset drivers and install them manually. But none worked for me. I searched around the web, but got nothing useful.

So, at last being frustrated, I decided to mail Motorola customer Care, and to my surprise and happiness, received a reply within the next 12 hours, though it was Sunday.

It said that Motorola had recently released version 4.5.1c of its PC suite the Motorola Phone Tools(MPT).Here is the original mail.

Dear Motorola Customer.

Thank you for contacting Motorola support, we appreciate your request and also we apologize for any inconvenience you may experience with your product.

Regarding your inquiry, Motorola Phone Tools (MPT) version 4.5.1c is compatible with Windows Vista. Current MPT users should run Live Update to update their software to version 4.5.1c.

Note: Select Help > About Motorola Phone Tools to find your current version. Go to the picture of the phone press MENU> SETUP> LIVE UPDATE or on your computer click on START>ALL PROGRAMS>MOTOROLA PHONE TOOLS>LIVE UPDATE. After following the wizard several times you should have the version 4.36C or the latest one that support Windows Vista which is 4.51c.

We really appreciate your interest in our brand and our products.
If you have further questions or need additional assistance, please contact our Mobile Devices Support Center at 1-800-331-6456.
Our business hours are Monday through Friday from 7 AM to 10 PM CST and Saturday and Sunday from 9 AM to 6 PM CST.

Thank you for allowing us to be of your assistance.

Motorola Customer Support

Pranjal